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Onboarding That Gets Things Moving

A clear onboarding process that gets your project underway without the usual back-and-forth, false starts, and lost weeks.

Start Well, Finish Faster

Most projects lose their first fortnight to confusion: unclear scope, missing assets, and nobody quite sure what happens next. A good onboarding process kills that dead before it costs you time.

We set up the start of your project so everyone knows the plan, the timeline, and exactly what is needed from whom.

Isaac and Jake working together

Let’s Build Something Great Together

A rebrand. A new website. A custom app. A better way to show up online. Whatever's next, let's make sure your digital presence is ready for it.

Onboarding that sets the whole project up to run

How a project starts tends to decide how it finishes. A messy kick-off haunts a build the whole way through, so we take the beginning seriously.

We build a clear onboarding process that gets everything a project needs sorted up front: goals, scope, assets, access, and a timeline everyone has actually seen. That means fewer surprises later and a lot less chasing halfway through.

It is the unglamorous groundwork that makes the rest of the work go smoothly, which is exactly why it is worth doing properly.

People Like You Who Asked Themselves 
“What IF ?”

"I approached Isaac on behalf of our organisation after we were experiencing bandwith issues that resulted in large bills each month. Isaac quickly identified the problem and sorted it out for us immediately, resulting in our monthly bills being cut in half."
Jade Pengelly
Jade Pengelly
Executive Officer, NZAVS
"The What IF Web team are a great asset to help our business achieve our website goals. They provide timely insight and advice and are proactive in getting projects done. Would recommend them to anyone looking for website design or development resources."
Shane Potter
Shane Potter
Head of Marketing, Molemap
"Creative legends. We didn't want a boiler plate template, but someone who could take our brand guidelines and raise them to the next level. Tom was great to work with, communicated well, and understood what we were after first time. Highly recommended!"
Matt Palmer
Matt Palmer
Marketing Manager, NextMinute
"I've been very impressed by the team at What IF web. They have completely smashed it, giving us a website design that is streets ahead of what we had."
Sarah Heal
Sarah Heal
CEO, Information Leadership
"They produced A+ outcomes within the timeline and budget agreed upon. I highly recommend them to anyone needing a Webflow build or redesign."
Jamie Frew
Jamie Frew
Co-Founder, Carepatron
"The team did a great job delivering a great website experience. They are very responsive and great to work with."
Matt McGregor
Matt McGregor
Product Marketer, Aphex
"I highly recommend What IF Web to anyone seeking a professional service and a finished product that effectively attracts the right users to your platform."
Kane Patterson
Kane Patterson
Director, No Code Creation
"I can confidently recommend the What If Web team to any business looking to stand up a modern, great looking and well crafted site."
Christo Brown
Christo Brown
Head of Product, Connect Financial

Why go with What IF Web for onboarding

We sort the messy setup before it costs you time, set a timeline everyone can see, and make sure nothing important gets missed at the start.

Clear Content Framework for Your Copywriters

We provide a structured content strategy, giving your copywriters a clear roadmap to create engaging, persuasive content.

Honest and Open Communication

We keep you in the loop, without the jargon.

No Hidden Costs

Transparent pricing and honest timelines, with no sneaky surprises.

Designed for NZ Brands

We understand the local market and craft designs that connect with your customers.

Frequently Asked Questions

What is a website strategy process?

A website strategy process is the discovery and planning phase that happens before any design or development work begins. It typically includes stakeholder workshops, user research, competitive analysis, and a technical audit of any existing site. The output is a strategic framework that guides the entire project and reduces the risk of building the wrong thing.

How long does the strategy phase take?

It depends on the scope of the project, but for most B2B website builds the discovery and strategy phase runs one to three weeks. Larger or more complex projects with multiple stakeholders or an extensive existing site to audit will take longer. The time spent in strategy consistently reduces the time spent in revisions later.

Do I need a strategy phase if I already know what I want?

Usually yes, and the most common reason is that what you think you want at the start of a project and what you need once the research is done are often different things. The strategy phase isn't about slowing you down, it's about making sure the build solves the right problem rather than the assumed one.

What do I get at the end of the strategy phase?

A comprehensive strategy document that covers user personas, journey maps, brand positioning, messaging, content strategy, site structure, technical requirements, and success metrics. This becomes the reference point for every decision made during the design and build.

Does What IF Web do strategy for every project?

Yes. Every project starts with discovery and strategy, calibrated to the scope of the work. A smaller project gets a leaner version of the process. A full brand and website build gets the complete framework. The depth changes; the approach doesn't.

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